Mahanagar Telephone Nigam Limited
Official Website - http://mumbai.mtnl.net.in/index.html
E-mail Address - helpdesk.mumbai@bol.net.in
Online Bill Payment - https://easypay.mtnl.net.in
BILLING ASSISTANCE SERVICE '1662'
TELEPHONE BILL PAYMENT

Name of the Collection Centre Cash or Cheque Timing
AMLN-IV Mulund (E);O/O S.D.E. Extl -IV
Shrikrishna Sadan, Nilam- Nagar,
Gawan Pada Mulund (E) Mumbai -81

Cheque Mon to Fri:8.30 to 13.30 hrs
Saturday :10.00 to 13.30 hours
QCSC Mulund (W) Mulund Tele Exch.
Madan Mohan Malviya Marg,
Mulund (W) Mumbai -80

Cheque Mon. to Fri.10.00 to 13.30 hrs.
Saturday : 10.00 to 13.30 hrs
Second Sat. Closed

ISSUE OF DUPLICATE BILLS

Name of the Centre Address Timing
SDE QCS Mulund (W)
M.M.Malviya Road ,
Mulund (W) Mumbai -80

Mulund Tele Exch. Monday to Friday:8.30 to 13.30 hrs
Saturday:10.00 to 13.30 hrs
Second Saturday Closed.


BILLING ENQUIRIES AND EXCESS BILLING COMPLAINTS

Exch. Level AOTR. Address Tele. No.
Mulund 560, 562, 564, 567, 569,
590, 547 AO(TR)-I O/OG.M.(E-II),
Charai Tele Exch. Bldg.
Opp. Ganesh Talkies,
Thane -400601

25349740

Area Service Centre
General Manager (East -II),
Thane Cherai Telephone Exchange Building ,
Near Ganesh Theatre,
Thane (W) - 400601.


Quick Customer Service Centres (QCSC)

Area/Exchange Tel. No. Address
Mulund (560, 561, 564, 565,
567, 568, 569, 590, 591)

25680111 Mulund Tel. Exch. Bldg.
1st Floor, Nehru Rd.Madan Mohan Malviya Marg
Mumbai 400080



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